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Contact Us

Customer Service (Test Takers)

To ensure you speak with the right customer service representative, you must first select a program. Then you will be provided with the appropriate phone number, email address or chat opportunity. Contact customer service for assistance with—

  • scheduling, rescheduling, or canceling test appointments
  • locating a testing center
  • confirming a test appointment
  • your Pearson VUE username and password

Continuing Education

Contact a customer service representative by selecting your testing program’s page, or complete the Contact Continuing Education form to receive—

  • assistance with credit banking
  • more information about course approval

Test Security

To report possible testing violation or suspicious behavior, please complete the Contact Test Security form.

Voucher Store

Contact the Voucher Store in your region to receive—

  • assistance ordering test vouchers
  • more information about ordering test vouchers in bulk

Become a Testing Center

Contact a Pearson VUE Channel Manager or Government Channel Manager in your region if you—

  • are interested in becoming a Pearson VUE® Authorized Test Center
  • are interested in offering on-site testing

Test Sponsors/Business Development

Contact a Pearson VUE Business Development Manager in your region to—

  • deliver or develop tests through Pearson VUE
  • transition your paper/pencil examination to computer-based testing
  • find out about Pearson VUE’s full suite of testing services

Find more information about Acclaim Open Badges.


If you would like to contact the Marketing Department, please complete the Contact Pearson VUE Marketing form.

Publications and Forms

If you would like to request publications and forms, please visit pearsonvue.createorders.com .

Last updated 2014-09-10